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EDI for Arts, Heritage and Cultural Organisations

Structure, clarity and confidence in your EDI work.

What EDI actually means for your organisation, your art form, your community — evidenced, embedded, and designed as a whole-organisation approach.

Book a Conversation Take the Audit

Find the right starting point.

Every organisation starts from a different position. Choose the route that matches your sector.

Arts organisations

For performing arts, visual arts, dance, music, theatre, venues and festivals. Structure that holds, specific to your art form, your organisation, your communities — evidenced and embedded, not just delivered as a training day.

See how it works for arts organisations →

Heritage organisations

For museums, galleries, heritage sites, archives and collections. KEE starts with your collections, your interpretation, your provenance — built from there, so the work fits how your organisation actually operates.

See how it works for heritage organisations →
For the 2028–33 round

National Portfolio Organisations

For NPOs and organisations preparing for the 2028–33 round. A readiness audit and priority-setting process, done in advance — producing a strategic paper you can bring to your board, your funder, and your application.

See how it works for NPOs →

Every route above runs on the same methodology — KEE to Inclusion™: Knowledge, Evidence, Embedding.

How KEE works →
Why clients choose Jenny

Clarity is the consistent theme.

“Jenny has led sessions for our team and is a fantastic trainer. She created a space where sensitive issues could be explored productively and practically.”

South East Dance

“Jenny’s support helped steer our Consortium through change, identify our successes and build confidence as a team.”

Bradford Producing Hub

“Clear, structured and based on how organisations actually work. This gave us ownership and direction.”

Cultural Sector Client

“We explored what anti-racist practice is and how it requires us to identify where racism exists in systems, organisations, structures, policies, practices and attitudes, and the ways in which we can effect change. The training allowed us to reflect deeply, leading to insightful discussion and helping us implement practice across projects, audiences, governance and partnerships.”

Marlborough Productions

“Being able to work with Jenny has been structured and measured. We built an organisational system that enabled us all to understand the shared direction we were going in.”

Director, Heritage Site

“Working with Jenny has been methodical and about embedding learning. We have been left with resources that we continue to use for new starters and board members, helping us retain organisational learning.”

Arts Venue

“We have worked with Jenny for over two years and it has transformed the way we work and think about inclusive practice, from the shared language we use through to establishing and supporting our EDI Working Group.”

Art Gallery, London
About Jenny
Jenny Williams BEM

30 years helping organisations move from intention to implementation.

Jenny Williams BEM. Former fourth Head of Diversity at Arts Council England. Founder of Take the Space and creator of KEE to Inclusion™.

Read more

Take the audit. See where your organisation is now.

A conversation with Jenny helps you decide what should happen next.

Take the free audit Book a conversation
For National Portfolio Organisations

Get ready for the National Portfolio 2028–33.

Arts Council England's next round is asking organisations to show the difference their work makes, not just the activity behind it — evidenced, specific to your artform, visible in how you behave. The guidance isn't published until September 2026. This is how you get ready in advance: a readiness audit and priority-setting process that produces a strategic paper you can bring to your board, your funder, and your application.

Readiness and Audit Review — how leaders show real difference

Evidence, impact, artform specificity.

Arts Council England's next five-year round is asking organisations to show the difference their work makes, not just the activity behind it — evidenced, visible, specific to artform. External scrutiny is asking for the same thing.

KEE gives leaders:

  • A structured review of your last round — what you committed to, what you actually delivered, and what the evidence shows changed as a result
  • Evidence that stands up to scrutiny — a clear picture of who's represented, who isn't, and why, across protected characteristics and socio-economic barriers
  • Artform-specific insight — how under-representation actually shows up in your discipline, your audiences, your participants, your creative workforce
  • Actions that show difference — choices linked directly to your story of change, so impact is demonstrable, not assumed
  • Work shaped by people and place — the communities you serve, the staff who carry it, your local context
  • Decisions that hold under review — grounded in evidence, aligned to your artform, visible in how the organisation behaves

It's a practical discipline for building EDI into the organisation so it lasts — strengthening culture, supporting staff, reaching communities, aligned to your artform. Leaders choose KEE because it gives them clarity, evidence and impact they can show.

What this solves

Outcomes for your organisation.

What this covers

EDI mapped against ACE's application areas.

Application areaWhat this includes
Organisation and purposeBuilt directly from your Readiness Review — your mission, your context, your communities.
Governance arrangementsIncluded where the on-site day covers a board or trustee session.
Track record and previous deliveryRead from your own evidence, not assumed.
Financial and management positionN/A
Proposed direction for the investment periodYour five-year options paper.

Guidance lands September 2026. Decisions follow by July 2027.

Getting ready now means evidence, not a first draft, goes into the application.

Get in touch about your Readiness Review
For arts organisations

EDI structure built for performing arts, visual arts, dance, music and theatre.

You've done the training. What's often missing is the structure that makes it stick — specific to your art form, your organisation, your communities. Every route below runs on the same methodology: Knowledge, Evidence, Embedding.

Step 1

Choose your engagement.

Not sure which you need? The Audit is the quicker way to find out.

Take the free Audit

Fifteen minutes, online, no cost. A quick summary of where your organisation stands now across governance, workforce, engagement, programming and access. The right starting point if you're not yet sure what you need.

Take the free Audit

Book Training & Strategic Dialogues

A full or half day, in person, using the full Domain Audits relevant to your organisation. Produces a bespoke Delivery Plan with clear priorities and ownership.

Start your plan
What a full engagement covers

Your own Domain Audits, not a generic template.

Not every organisation needs every domain at once — we start with what's relevant to where you are.

Governance and Leadership Audit
Anti-Racist Practice Audit
Access and Inclusion Audit
Engagement and Partnerships Audit
Workforce and Volunteers Audit
Programming and Creative Practice Audit

“Jenny has led sessions for our team and is a fantastic trainer. She created a space where sensitive issues could be explored productively and practically.”

South East Dance
Build your plan

Tell us about your organisation.

Fill this in and Jenny will come back to you with a plan built specifically for your organisation.

Thank you.

Jenny will come back to you with a plan built for your organisation.

Book a call to discuss
For heritage organisations

EDI structure built for museums, galleries and heritage sites.

Collections, interpretation and provenance carry their own version of this work. KEE starts there, not with a generic template. Every route below runs on the same methodology: Knowledge, Evidence, Embedding.

Step 1

Choose your engagement.

Not sure which you need? The Audit is the quicker way to find out.

Take the free Audit

Fifteen minutes, online, no cost. A quick summary of where your organisation stands now across governance, workforce, engagement, heritage practice and access. The right starting point if you're not yet sure what you need.

Take the free Audit

Book Training & Strategic Dialogues

A full or half day, in person, using the full Domain Audits relevant to your organisation. Produces a bespoke Delivery Plan with clear priorities and ownership.

Start your plan
What a full engagement covers

Your own Domain Audits, including heritage practice.

Not every organisation needs every domain at once — we start with what's relevant to where you are.

Governance and Leadership Audit
Anti-Racist Practice Audit
Access and Inclusion Audit
Engagement and Partnerships Audit
Workforce and Volunteers Audit
Heritage Practice and Interpretation Audit

“Being able to work with Jenny has been structured and measured. We built an organisational system that enabled us all to understand the shared direction we were going in.”

Director, Heritage Site
Build your plan

Tell us about your organisation.

Fill this in and Jenny will come back to you with a plan built specifically for your organisation.

Thank you.

Jenny will come back to you with a plan built for your organisation.

Book a call to discuss
Work With Us

Here is how we work together.

Every organisation starts from a different position. Click a programme below to see what it includes.

Take the free audit Book a conversation
Which one is you?

Find the right route.

Looking for a training day for your team

Book Training & Strategic Dialogues →

Looking to share the cost of ongoing training and have your own portal to hold the work

Explore the KEE Community →

Looking to get ready for the National Portfolio 2028–33 round

See the NPO Readiness & Audit Review →

Looking for sustained, ongoing support at a senior level

See Strategic Partnership →

Looking to develop your organisation's future leaders alongside others

Join the Cohort →

Looking for resources and frameworks

Explore Resources →

Looking for consultancy for bespoke work

Discuss Bespoke Consultancy →

Not sure yet

Take the free Audit →
Looking for something more specific?

By sector, or for a particular moment.

NPO Audit & Readiness

Preparing for the National Portfolio 2028–33 round. A readiness audit and priority-setting process, done in advance.

See how it works for NPOs →

Arts organisations

Performing arts, visual arts, dance, music, theatre, venues and festivals. Structure specific to your art form.

See how it works for arts organisations →

Heritage organisations

Museums, galleries, heritage sites, archives and collections. Structure that starts with your collections and interpretation.

See how it works for heritage organisations →

Bespoke Consultancy

A board transition, a public-facing incident, a governance issue — targeted support for a specific moment, scoped through conversation.

Discuss your situation →

Not sure where to start?

The audit takes fifteen minutes and gives you and Jenny a shared starting point.

Take the free audit Book a conversation
Training and Strategic Support

Training that establishes clear roles, decision routes and implementation responsibility.

Take the Space provides training and strategic support for arts, heritage and cultural organisations embedding anti-racist and inclusive practice across governance, leadership and operational delivery. All sessions are available online or in person and grounded in organisational practice.

Discuss your training needs How We Work
Training sessions

Our Training Programme.

Sessions can be delivered as standalone or as part of a wider Training + Delivery Plan engagement. All work is tailored to organisational context.

Trustees and governance committees · Half day

Inclusive Governance for Boards

Examines governance responsibility, oversight and decision-making. Covers the relationship between board, CEO and staff teams, inclusive governance practice and risk and reputation management.

Boards leave with: A clear governance framework and defined oversight responsibilities.

Directors and Heads of Department · 2–3 hours

Inclusive Leadership for Senior Teams

Clarifies leadership roles, decision routes and organisational accountability. Focuses on how decisions are made, communicated and implemented across departments.

Teams leave with: Clear leadership responsibilities and organisational decision routes.

Teams, boards, volunteers · 2 hours · Adapted to audience

Anti-Racist Practice

The flagship training. Establishes a clear organisational understanding of anti-racist practice within the cultural sector. Defines organisational responsibility across governance, leadership and operational delivery, and clarifies how anti-racist practice applies within roles, decision-making and processes.

Participants leave with: A clear organisational definition of anti-racist practice, defined decision routes and understanding of their role in supporting implementation.

Staff, managers and public-facing teams · 2–3 hours

How to Have Successful Conversations About Race

Sets out a clear organisational approach to conversations about race. Covers shared language, boundaries, in-role responses and escalation routes.

Teams leave with: A repeatable response framework and agreed escalation process.

Visitor-facing teams and managers · 3 hours or full day

Visitor Experience and Incident Response

Focuses on responding to visitor behaviour, microaggressions and sensitive situations. Covers escalation routes and organisational responsibility.

Teams leave with: Clear escalation routes, defined roles and practical response guidance.

Leadership and recruitment leads · 2–3 hours

Inclusive Recruitment and Retention

Applies a structured five-stage recruitment framework examining recruitment, selection and retention practice.

Teams leave with: A repeatable recruitment framework and practical implementation tools.

Communications, interpretation and engagement teams · 4 hours

Cultural Resilience and Safeguarding

Supports organisations managing public communications and sensitive programmes of work.

Teams leave with: Clear organisational messaging routes and escalation structure.

Programming, curatorial and engagement teams · Full day or two half days

Curation, Programming and Engagement

Examines narrative responsibility, interpretation and involvement models.

Teams leave with: Defined decision routes and organisational guidance for programme development.

Engagement, programming and community-facing teams · 3 hours or full day

Lived Experience, Lived Expertise and Non-Extractive Relationship Building

Establishes the distinction between lived experience and lived expertise, and what that means in practice for how organisations work with communities and contributors. Covers recognition, recompense and how to build relationships that don't extract from the people involved.

Teams leave with: A shared organisational language for lived expertise and a practical framework for non-extractive partnership.

Strategic Dialogues and Advisory Support

In addition to training, Take the Space provides strategic dialogues and advisory support for organisations working through live questions or organisational change. This includes governance and leadership advisory support, organisational readiness and alignment, decolonisation and organisational change, communications and public messaging, and board and leadership facilitation.

Not sure which session is right?

Training works best when it is connected to your organisational context. Get in touch to discuss what your organisation needs and how a session can be shaped around it.

Discuss your training needs

Training is most effective when it connects to a plan.

Consider combining a training session with a Delivery Plan for a clear route forward after the session ends.

See how we work Get in touch
Resources

Articles, tools and thinking from Take the Space.

This is where we share practical thinking for arts, heritage and cultural organisations working on inclusive and anti-racist practice.

Start here

The audit is the most useful free resource.

A fifteen-minute diagnostic that gives your organisation a clear picture of where inclusion is present, where it is thin and what may need to move first.

Arts organisations

For performing arts, visual arts, dance, music, theatre, arts venues and festivals. Your result appears immediately on screen.

Take the Arts Audit

Heritage organisations

For museums, galleries, heritage sites, archives and collections. Your result appears immediately on screen.

Take the Heritage Audit
Toolkits and frameworks

What's available to add to your work.

These sit alongside a Training day, Cohort or Community membership — get in touch to discuss what's right for your organisation.

  • Cultural Resilience Toolkit — being ready before a difficult moment, not scrambling during it
  • Care-Full Practice Toolkit — working with communities without extracting from them
  • Public Accountability Framework — showing a funder what you've committed to, in writing
  • EDI Working Group Establishment Suite — setting up a working group with clear roles from day one
  • Equitable Partnerships Guide — checking whether your partnerships are genuinely shared
  • Heritage Language Guidance & Sensitive Terms Log — a shared, consistent approach to sensitive language
  • Acknowledgement Statements Toolkit — governing public statements about contested history and collections
  • EDI induction video — a ready-made induction for new starters
Ask about any of these →
Articles and thinking

More to follow.

Articles, LinkedIn posts and practical thinking from Jenny Williams BEM are being added to this page. Follow Take the Space on LinkedIn to see new thinking as it is published.

Follow on LinkedIn
About
Jenny Williams BEM, founder of Take the Space

Jenny Williams BEM

Jenny Williams BEM is the founder of Take the Space and the creator of KEE to Inclusion™ — a proprietary, end-to-end inclusion implementation methodology for the arts, cultural and heritage sector.

She has worked in the sector for 30 years — across independent companies, NPOs, local authority services, museums, galleries, venues and national institutions. She has been a director, producer, adviser and board member.

Fourth Head of Diversity at Arts Council England
Former CEO of a National Portfolio Organisation
BEM for services to culture, 2020
KEE to Inclusion™ publicly launched at the University of Bradford EDI Conference, June 2026
Current and recent clients include organisations across performing arts, dance, contemporary visual arts, heritage collections and museums — including an organisation nominated for Museum of the Year 2026

Why KEE to Inclusion™ exists

The question Jenny kept asking, across 30 years and every type of organisation, was not whether people wanted inclusion to work. They did. The question was why it kept not working.

The pattern was usually the same. Actions without knowledge produced activity without direction. Knowledge without evidence produced instinct without accountability. Evidence without embedding produced reports without change. KEE to Inclusion™ is the answer to that pattern. Not more content. A different order.

How Jenny works

She is interested in what can be implemented, held and renewed. When you work with Take the Space, you are working directly with Jenny on the shape and sequence of the work, supported by a methodology that has been tested and refined across thirty years of sector practice.

Get in touch
About KEE to Inclusion™

The thinking behind the work.

KEE stands for Knowledge, Evidence and Embedding. These are the three phases through which Take the Space helps organisations move from intention to implemented practice. The sequence matters.

Phase One

Knowledge

Inclusion work fails when it starts with action instead of understanding. The Knowledge phase gives organisations a clear picture of where inclusion is present, where it is absent and what is shaping that picture.

It establishes shared language, agrees an organisational position and identifies what needs to move first. Without this foundation, organisations act before they understand — and often find themselves repeating the same work.

Phase Two

Evidence

Understanding needs a structure to become decisions. The Evidence phase produces your bespoke Delivery Plan — a practical document that connects inclusion to your business plan, governance structure and operational priorities.

It captures what has been agreed, who holds responsibility and how progress will be measured. Boards can read it. New leaders can use it. It belongs to your organisation.

Phase Three

Embedding

A plan is only as useful as what happens after it. The Embedding phase moves the work from a document into the systems your organisation uses every day — governance, induction, recruitment, procurement, programming, reporting.

When inclusion is embedded, it is held by the organisation, not by the person who cares most about it. The work survives leadership change, funding cycles and competing priorities.

Protecting the work

KEE to Inclusion™ is a proprietary, end-to-end implementation methodology — the only named methodology of its kind in the arts, cultural and heritage sector. The methodology document is confidential and not published. This page explains the thinking and outcomes. It is not a substitute for working with Jenny.

Contact

Start a conversation.

Whether you want to take the next step, ask a question or simply find out more, use this form to get in touch with Jenny directly.

Jenny Williams BEM

Founder of Take the Space and creator of KEE to Inclusion™. All enquiries are handled personally.

Email: jenny@takethespace.com

Not sure where to start? Take the free audit first — it gives you and Jenny a shared picture of where your organisation is before any conversation.

Take the free audit

Thank you for getting in touch.

Jenny will be in touch with you shortly.

Audit

KEE to Inclusion™ Audit

A free, fifteen-minute online tool that shows where your organisation is now on inclusion — across governance, workforce, programmes, partnerships, access and anti-racist practice.

The audit gives you a clear picture of how inclusion currently shows up across your organisation. You answer a series of questions. Your result appears immediately on screen. You gain language to describe where you are, where you are stronger, and where your current approach is thin or absent.

There is no obligation to do anything further. Usually this is followed by a no-obligation call with Jenny to discuss options and next steps.

Governance and leadership
Workforce and volunteers
Engagement and partnerships
Programming, curation and interpretation
Access and inclusion
Anti-racist practice

Arts organisations

For performing arts, visual arts, dance, music, theatre, arts venues and festivals. Takes fifteen minutes. Your result appears immediately on screen.

Take the Arts Audit

Heritage organisations

For museums, galleries, heritage sites, archives and collections. Takes fifteen minutes. Your result appears immediately on screen.

Take the Heritage Audit

The audit and the diagnostic — what is the difference?

The KEE to Inclusion™ Audit is the free entry point. A snapshot of where your organisation is now. Any organisation can take it, at any time.

The KEE to Inclusion™ Diagnostic is the ongoing Evidence instrument for members of the KEE to Inclusion Community — used for annual check-ins, benchmarking and tracking change over time.

The audit tells you where you are. The diagnostic tracks where you are going.

Already taken the audit?

If you have completed the audit and would like to talk through your result, Jenny offers a short conversation to help you make sense of where to begin.

Book a conversation
Privacy

Privacy Policy

This page explains what personal data Take the Space collects through this website, how it is used, and the choices you have.

Who we are

Take the Space is the trading name of Jenny Williams BEM. For the purposes of data protection law, Jenny is the data controller for personal data collected through this website.

What data we collect

Through this website we may collect contact details that you choose to share, such as your name and email address when you complete the contact form or email Jenny directly, and basic technical information such as your IP address, browser type and pages visited, if analytics tools are used.

How we use your data

We use the personal data we collect to respond to enquiries you send, and to understand in aggregate how people are finding and using this website so it can be improved.

Legal basis for processing

We process your personal data on the basis of consent — when you choose to contact us and share your details — and legitimate interests for basic, privacy-respecting analytics that help understand how the site is used.

How long we keep your data

We keep personal data only for as long as it is needed for the purposes described above, or to meet legal or reporting requirements.

Who we share data with

Personal data collected through this website is not sold or shared with third parties for marketing. It may be processed by trusted service providers who support the running of the site, under appropriate data protection arrangements.

Your rights

Under data protection law, you may have the right to request access to your personal data, ask for corrections, request deletion, or object to certain types of processing. Contact Jenny at the address below.

Contact

Jenny Williams BEM
Email: jenny@takethespace.com

Changes to this policy

This privacy policy may be updated from time to time. The latest version will always be available on this page.

KEE to Inclusion™ Community

The ongoing structure for keeping your inclusion work live.

The KEE to Inclusion™ Community is the ongoing hosting, training and support structure for organisations that want inclusive practice to stay live after the initial engagement. It is where the work lives after Training + Reflection or a Delivery Plan.

Get in touch Take the free audit

Your organisation has its own secure space to hold the training, Delivery Plan, agreed priorities, actions, evidence and resources.

This means the work does not sit in one person’s inbox, disappear when staff leave, or have to be rebuilt every time new people join.

Why the Community exists

Most organisations do not lose inclusion work because people do not care.

They lose it because there is no structure for keeping hold of it.

A training session happens. People learn. A plan is written. Then staff move roles. New people join. Priorities shift. The person holding the work leaves. The organisation has to start again.

The KEE to Inclusion™ Community is designed to stop that pattern. It gives your organisation a place to hold the learning, induct new staff, return to agreed decisions and build the work over time.

What changes

From repeated training to compound learning.

Instead of paying to restart the same foundation work every year, your organisation can keep core learning available for induction, refreshers and team development.

Core training can be held in the portal. Delivery Plans can be accessed by staff, leaders and/or your internal working group. Agreed priorities and actions can be updated. Evidence can be gathered over time. New training sessions can be added as the organisation develops.

The work grows because it has somewhere to hold.

Why this is affordable

A shared way to embed the work, not a solo one.

Building your own portal, commissioning your own ongoing training, and keeping professional development current all year round is expensive if your organisation tries to do it alone.

The KEE to Inclusion™ Community shares that cost across a community of member organisations — the hosting, the monthly training, the ongoing professional development — so each organisation gets a fully supported, secure space for a fraction of what building this alone would cost.

This is why it is priced as a low monthly membership rather than a large annual commission. It is the most cost-effective way to keep inclusion work embedded, year after year.

What the Community includes

One secure space for the work.

  • A GDPR-secure portal, built around your organisation’s context, priorities and Delivery Plan
  • Your Delivery Plan
  • Training + Reflection materials
  • Induction materials for new staff
  • Agreed organisational language
  • Priorities and actions
  • Board-ready evidence
  • Review notes
  • Resources and templates
  • Monthly training sessions on areas of inclusive practice
  • Access to relevant tools and guidance
  • Structured review and support

This is not a generic content library. Every organisation’s space is built around its own context, priorities and Delivery Plan.

Monthly training

How training becomes organisational memory.

As part of the Community, Take the Space provides regular training sessions on different areas of inclusive practice.

These sessions help organisations keep learning current without having to commission a new training programme each time. Topics may include governance, leadership, anti-racist practice, recruitment, visitor experience, language, public-facing practice, interpretation, access, staff culture and organisational accountability.

Over time, the organisation builds a body of learning that staff can return to. This is how training becomes organisational memory.

How this fits together

Three ways to work with Take the Space.

Training & Strategic Dialogues

The entry point — a focused day that produces your Delivery Plan.

  • A full or half day, in person, shaped to your organisation
  • A bespoke Delivery Plan, written by Jenny
  • Language guidance and a Reporting Harm framework, specific to your organisation

Your Delivery Plan belongs to your organisation and can be used immediately for induction, board reporting and internal planning.

Get in touch about Training & Strategic Dialogues
Most popular

KEE to Inclusion™ Community

For organisations that want the work held in one secure place, with monthly sessions and the Diagnostic built in.

  • Everything above, plus:
  • GDPR-secure online portal, accessible to staff, leaders and/or your internal working group
  • Monthly training sessions — recorded and accessible to your whole team
  • The KEE to Inclusion™ Diagnostic — the annual benchmarking tool for ongoing check-ins
  • Peer learning community and group coaching with Jenny
  • Member rates on the KEE to Inclusion Leaders cohort and all add-ons

Your organisation does not have to start from scratch each year. One rolling membership — the first month is free on commitment.

Get in touch about Community

Strategic Partnership

For complex institutions that want ongoing, retained support from Jenny.

  • Regular contact with Jenny
  • Coaching and implementation support
  • Structured review sessions
  • Support to connect the work to business planning, KPIs and governance
  • Annual reflection on progress and priorities

For organisations that want the work actively supported, reviewed and developed over time.

Get in touch about Strategic Partnership

Organisation-specific, not generic.

The KEE to Inclusion™ Community is organisation-specific infrastructure for keeping inclusion work live, accessible and useful — built around your context, your priorities and your Delivery Plan.

It is organisation-specific infrastructure for keeping inclusion work live, accessible and useful.

The point

The Community helps organisations stop paying to restart the same conversation. It holds what has already been agreed. It supports new people to understand the work. It gives leaders and boards a clearer record. It allows learning to build over time.

That is how inclusive practice becomes part of how the organisation works.

If you want your inclusion work to build rather than restart.

Get in touch to discuss which route is right for your organisation.

Get in touch Take the free audit